About this course
This course includes:
- One self-paced lesson and one practice session for hands-on experience. (The practice requires Microsoft Outlook 2010.)
- A short test at the end of the lesson. The test is not scored.
- A Quick Reference Card that you can print or save for future reference.
After completing this course you will be able to:
- Create and respond to messages more efficiently.
- Know at a glance who replied to whom, and when.
- Always reply to the most recent message in a conversation.
- Choose the folder arrangement that works best for the task at hand.
- Act on whole conversations at once.